Privacy & Data Protection

This Privacy Policy explains how we collect, use, store and protect personal information when you create an account, play games, make payments or otherwise interact with Barz. We take your privacy seriously and aim to be clear about what data we hold, why we need it and how you can manage your information.

Types of data we collect

Personal data

When you register or verify your account we collect personal details such as your name, date of birth, address, email, phone number and identity documents where required for verification. We also record account credentials and any communications you send to our support team.

Technical data

We collect device and connection information including IP address, browser type, operating system, device identifiers and log data. This helps us deliver the service, prevent fraud and improve site performance.

Transactional data

When you deposit, bet or withdraw we record payment details, transaction amounts, game activity, bets placed and outcomes. Payment method details are used to process deposits and withdrawals and may be subject to verification.

How we use your information

We use your data to operate and improve our service, to create and manage your account, to process payments and withdrawals, and to perform identity checks required for compliance. We also use information to detect and prevent fraud, to respond to support requests, and to send you service messages and marketing where you have opted in. Some uses are necessary to fulfil our contractual obligations to you.

Data protection and storage

We protect personal data with technical and organisational measures such as access controls, encryption in transit and at rest where appropriate, and regular security reviews. Access to personal data is limited to authorised staff and service providers on a need-to-know basis. We retain information for as long as necessary to provide services, meet legal and regulatory obligations and resolve disputes.

Cookies and tracking technologies

We use cookies and similar technologies to enable core site functions, remember preferences, analyse site usage and personalise content. Some cookies are essential for security and account functionality, while others support analytics and targeted marketing. You can manage cookie settings through your browser or the cookie controls on our site.

Your rights

You have rights over your personal information including the right to access your data, to request correction of inaccurate details, to request restriction of processing in certain circumstances, and to object to direct marketing. Where applicable, you may also request data portability.

Access, correction and deletion

To view, correct or request deletion of your personal data sign in to your account and follow the account settings options, or contact support. We will respond to requests in line with applicable privacy principles. Certain data may be retained where required for legal or compliance reasons or to prevent fraud.

Information sharing and third parties

We may share personal data with service providers who support payments, identity verification, security and analytics. We may also disclose information when required by law or to protect our rights. We do not sell personal data to third parties for their own marketing.

Privacy policy updates

We may update this policy to reflect changes in our practices or legal requirements. When we make significant changes we will notify you via the account or other suitable channels. For questions or to contact us about privacy, email [email protected].